Every customer who messages your WhatsApp is a potential lead. StuckChat automatically captures their name, company, and phone number during the conversation — naturally, without any forms or friction — and saves them to your dashboard instantly.
Traditional lead capture requires customers to fill out forms — which most people ignore. StuckChat takes a completely different approach. Our AI captures lead information naturally during the conversation, just like a skilled salesperson would.
When a new contact messages your WhatsApp for the first time, the AI greets them warmly and, within the first few exchanges, asks for their name and company. It's conversational, friendly, and feels nothing like a form. Customers are far more likely to share their details this way.
The moment the customer shares their name and company, StuckChat saves them as a lead in your dashboard — complete with their WhatsApp phone number (which is already captured automatically), the date they first contacted you, and the full conversation history.
All captured leads appear instantly in your StuckChat dashboard under the Leads section. You can see all leads in a clean table, filter by status, search by name or company, and update lead status as you progress through your sales process.
The dashboard shows each lead's full conversation history so your sales team has complete context before making a follow-up call. No need to ask the customer to repeat themselves — everything is already there.
With one click, export all your leads to a CSV file. This makes it easy to import into any CRM — Zoho, HubSpot, Salesforce, Google Sheets, or even a simple Excel file. We're also building direct CRM integrations — see our Integrations page for the latest updates.
Know exactly which marketing channel generated each lead. Whether it came from a Meta ad campaign, your website's chat widget, a WhatsApp link in your Instagram bio, or an organic referral — StuckChat tracks and displays the source for every lead. This helps you understand which channels give you the best ROI and invest accordingly.
Organise your pipeline by marking leads as New, Warm, Hot, or Contacted. Your sales team can update status as they work through each lead. Managers get a clear view of pipeline health at any time. Pair this with our Broadcast Campaigns feature to send follow-up messages to specific lead segments.
All your WhatsApp leads in one clean, organised view. Filter, search, update status, and export — everything you need to work your sales pipeline efficiently.
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